Many tasks do not have a direct impact on your profitability; however, most of these low profitability tasks are crucial to the performance of core operations. Some of these tasks may require specialized knowledge and experience, like legal services or medical billing services; others may be rudimentary and anyone can perform it with just a little education or training, like data entry. Still, other tasks may only need to activate once a year, like the annual audits of various departments.

Outsourcing your functions like customer service calls, digital marketing, mobile app development, sales, and social media marketing is not only an affordable method but often turns out to be revenue generating.

Handing over the non-core activities to us will not just improve your productivity in the core competency areas, but reduce the overall expenses as well. It will generate high sales and quick conversions for you since we carry expertise in customer relationship management, software development, digital marketing, medical billing, claims submission and health IT management in general. Therefore, you benefit from multiple angles and use every aspect of our business to grow your business exponentially.

When we enter into a contract with a client for performing tasks on their behalf, we exchange essential business information or user data. We use such information only for legitimate purposes, according to contractual and legal limitations. As company policy, we adhere to all the US and International legal requirements as applicable in maintaining users’ data confidentiality.

Furthermore, we have invested in state-of-the-art technologies and equipment to make sure that appropriate organizational, technological, and procedural safety measures are set in place as mandated by the relevant US and International laws. BPO services in line with the law of the land are what every client wants as a priority.

While subcontracting business operations to business process outsourcing companies does not absolve firms of all legal burdens and responsibilities, it certainly reduces the liability. SHJ International as a BPO firm, understands the legal obligations in letter and spirit. We make sure that the contracts elaborate our responsibility down to the minute details.

After the contract finalizes, we stick to every word of the agreement to the best of our abilities.