Call Centre Services

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Make sure your business is Online 24/7

Call Center Services

Running a long lasting and profitable business is more than just the “QFA” basics. (Quality, Functionality and Affordability). In today’s global market consumers have a lot to choose from which has brought in new and improved versions of the basic QFA model. 

It is not only the Quality, Functionality and Affordability of your service or product, areas such as seamless experiences, customer satisfaction, consumer feedback and around the clock availability are just a few of these new factors that play a vital role in the smooth operations of a business.

 

Inbound Calls

  • Customer Service
  • Tickets Generation
  • Inbound Sales Calls
  • Billing Support
  • Technical Support Level 1
  • Technical Support Level 2

Outbound Calls

  • Telemarketing
  • Telesales
  • Client Survey
  • SQLs
  • Prospecting
  • Appointment Setting
  • Follow-ups
  • Client Discovery
  • Voice Of Customer
  • NPS/C-SAT

Chat Services

  • Extended Online Presence
  • Lead Generation
  • Customer Support
  • Information Center
  • Help Center
  • Booking and Ticket Generation
  • Complaints Support

No Down-Time

Make sure your business is always open and available online for your clients and customers!

Way More Efficient

More Efficient and Quick Solutions to problems right then and there. No More Runarounds

Stay Focused

You stay focused on your business, We'll take care of the rest

Attention To Detail

Our Team knows what it means to go the extra mile, Its the little things that matter
Join SHJ International Today!

And have the best professionals stand by your side

Our Team of professionals are experienced and tenured and at the top of what they do. We always live up to our promise of “Quality Service with Complete Transparency”

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