The retail industry has experienced many changes over the last couple of years. The competition is now not only till the physical stores and customers, but also online customers. With all these technological advancements and changes in the purchase behavior of associated shoppers and retailers, E-commerce companies need all the available time and energy to focus on critical tasks. SHJ International provides BPO services to all sorts of retailers. We provide order routing services as well as status checking.
Order & Status Check
Our Integration and Customer Services department provide the best solution for such situations
- 24×7 Availability
- Online Status Check through Chat or a Phone Call
- Order Through our Agents available at all times
- Follow Customer Service Protocols
- Maintain Customer Loyalty and Experience
Order Routing
Quick and Seamless Routing Projections
- Destination From and To
- Time
- Order Type
- Remaining Time
- Live-Feed of Delivery
We take into account, any technological systems you may currently have in place or set up new ones for your stores.
Custom Designed Websites
Your online storefront should look just as amazing as your physical location. Over 60% shopping now is done online and SHJ International makes it so that your website is “Integrated, Seamless and User Friendly”
Our Team of Developers are experienced so whether you’re a New Retail Store or an Existing One, we can do wonders!